Privacy Policy

Last updated: March 2026

Apex Resin Decor LTD Website: apexresindecor.co.uk

1. Who We Are

Apex Resin Decor LTD is a resin decorative flooring installation and garden landscaping business based in the United Kingdom. When we refer to "we", "us" or "our" in this policy, we mean Apex Resin Decor.

If you have any questions about how we handle your personal data, you can contact us at:

Email: ApexResinDecorLTD@gmail.com Phone: 07469 998607

2. What Personal Data We Collect

When you use our website or get in touch with us, we may collect the following personal information:

  • Name — when you fill in our contact or enquiry form

  • Email address — when you contact us via our form or by email

  • Phone number — so we can respond to your enquiry

  • Postcode — to confirm your location falls within our operating area

  • Message content — the details of your enquiry

  • IP address and usage data — collected automatically via cookies and analytics tools (see our Cookie Policy for more detail)

We do not collect payment information through our website.

3. How We Use Your Personal Data

We use the information you provide to:

  • Respond to your enquiries and provide quotes for our services

  • Verify that your location is within our service area

  • Communicate with you about your project

  • Improve our website using anonymised analytics data

4. Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Legitimate interests — to respond to enquiries, assess whether we can service your location, and run our business effectively

  • Consent — for non-essential cookies and analytics tracking (you can withdraw this at any time via our cookie banner)

5. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share data with the following trusted service providers who help us operate our website:

  • Squarespace — our website platform, which processes basic analytics and contact form submissions on our behalf

  • Email providers — to deliver and store communications

All third-party providers are required to handle your data securely and in accordance with applicable data protection law. You can read Squarespace's privacy policy at: squarespace.com/privacy

6. How Long We Keep Your Data

We will keep your enquiry data for as long as is reasonably necessary to respond to you and manage any resulting project. If no business relationship develops, we will delete your data within 12 months of your last contact.

Analytics data collected by Squarespace is retained in accordance with Squarespace's standard data retention settings.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 1. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): Website: ico.org.uk | Helpline: 0303 123 1113

8. Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. All email communications and website data are handled through secure, reputable providers.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.